Refund policy
Returns
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Returns are accepted for both defective and non-defective products.
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All returns must be approved in advance.
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Products must be returned within 30 days of delivery.
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Returned items must be in the same condition as received (new or slightly used).
Restocking Fee
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All approved returns are subject to a 15% restocking fee, calculated on the product price.
Exchanges
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Exchanges are accepted under the same conditions as returns.
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Exchanges are also subject to the 15% restocking fee.
Shipping Responsibility
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Customers are responsible for all return shipping costs.
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If the return is due to our error (e.g., defective or incorrect item), we will cover the return shipping.
Return Method
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Returns must be sent by mail with a valid return label.
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A return label may be provided upon request, but shipping charges will be deducted from your refund.
Refunds
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Refunds are processed within 10 business days of receiving and inspecting the returned product.
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Refunds are issued to the original payment method, minus applicable restocking fees and shipping costs.