Shipping policy
Shipping Policy
-
Our store is currently being moved to a new service, and all shipping rates are estimated based on order value.
-
If the actual shipping cost is higher or lower than the estimated rate, we will contact you regarding a refund of the difference or instructions on how to pay any required balance.
-
If you do not agree with an updated shipping rate, you may cancel your purchase for a full refund.
Shipping Coverage
-
Listed shipping fees apply only within Canada and the contiguous 48 United States.
-
Buyers outside these areas must contact us in advance for a custom shipping quote.
Processing & Tracking
-
Orders will be shipped within 3 business days of processed payment.
-
Tracking information will be updated within 4 business days of receiving payment. Please check your eBay account for updates.
Heavy or Oversized Items
-
Some heavy or oversized items may require freight shipping to a warehouse near your location.
-
If shipping costs appear too high or if you’d like to explore alternatives, please contact us at 778-919-8869 or sales@thesalvageguys.com to discuss options.